Last updated: December 2025
The Overhaul Company respects your privacy and is committed to protecting the information you provide when using our website, scheduling services, contacting us, or joining our text messaging program. This policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect the following types of information when you interact with us:
• Contact information such as name, email address, phone number, and service address
• Information related to service requests, estimates, invoices, and communication history
• Details submitted through our online forms
• Technical data such as browser type, device type, and basic analytics collected through cookies
We only collect information that helps us provide our hauling, landscaping, remodeling, cleaning, snow removal, and other property services.
How We Use Your Information
We may use the information we collect to:
• Provide services, schedule appointments, and complete requested work
• Send service updates, reminders, and important account communication
• Respond to questions or customer support inquiries
• Improve our website, services, and customer experience
• Send marketing communication when you have given permission
• Maintain internal business records
We only use information in ways related to your services or communication preferences.
Text Messaging and Mobile Information
No mobile information will be used for marketing or promotional purposes without your express permission.
No mobile information will be shared with any third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of text messaging services who enable message delivery.
This applies to phone numbers, opt-in data, and SMS consent records.
Information Handling and Support Services
We may allow trusted service providers to assist with functions such as scheduling, customer support, website hosting, secure payment processing, or software tools necessary to run our business. These partners only receive the minimum data required to perform their function, and they must protect your information.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Cookies and Tracking
Our website may use cookies to improve user experience, analyze website activity, or remember your preferences. You can manage cookie settings through your browser.
Your Choices
You can:
• Opt out of marketing communication at any time
• Text STOP to unsubscribe from SMS messages
• Request updates or corrections to your contact information
• Disable cookies in your browser settings
Data Protection
We use reasonable physical, technical, and administrative safeguards to protect your information. Although no system can guarantee complete security, we work to keep your information safe.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
For questions about this Privacy Policy or your information, you may contact us at:
The Overhaul Company
Email: [email protected]
Phone: 719-204-5888